I will also state that if you remove shipping considerations, the amount of flaws/damage I'm seeing that have come PRIOR to shipping, is increasing by multiples that 5 years ago I would never have dreamed of. The incidence of shipping damage has increased dramatically after the warehousing/shipping was moved to Spain, but this transition is till in it's infancy. As someone who owns over 700 Folio Society volumes, I can tell you that I know the publisher very well, but it's up to each person to judge whether or not they believe me or think I'm a liar. Many will tell you otherwise, but this is my opinion. The quality is getting worse and it's noticeable with or without mathematics. Now it's approx 30% (I keep rudimentary statistics). I have purchased over 250 volumes directly from the FS now. Not something I would select as a good introduction to the Folio Society. To be honest though, the Tolkiens are not Folio's best, in my opinion. Hope you will be satisfied with the replacements. That's normal and expected, welcome to the club"? :) Perhaps if you post pictures of the defects, people would have some basis for judgement. We own hundreds of Folios, and every single one has quality issues. Sure, one of the responses wasn't particularly amiable, but what did you expect asking the "Is the quality normally this bad?" question? "Oh yes, normally the quality is absolutely terrible. Is it the problem with your Silmarillion too? I got it as a gift though, so I won't be bothering the gift-giver with returns, of course. The gold on the ship and its reflection on the front board was stamped poorly. There is one more book that I would have asked to replace if I bought it myself, and it's one of the books from your list - The Silmarillion. I asked for replacement only twice: paste paper wasn't glued correctly to the binding of the Edward Thomas LE resulting in air bubbles, and spines of The Tale of Genji were creased (production defect). I have about 370 Folios, but I've never seen creased pages or "stains/marks on the back of illustration pages" - not even once.
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